FAQ
1. Where do you ship?
We currently ship across the United States.
2. How long does shipping take?
We offer multiple shipping options:
- Express Shipping (3–6 Business Days) — $20
- Free Shipping (7–14 Business Days) — Free
- Free Standard Shipping (7–14 Business Days) — $10
Shipping times may vary slightly depending on location and seasonal demand.
3. Are the flowers realistic?
Yes! Our artificial flowers are designed with realistic colors, textures, and details to create a natural and elegant appearance.
4. Do the flowers require maintenance?
Not at all. Our products are made to stay beautiful without watering or special care. Simply keep them clean and dry for long-lasting use.
5. Can I use these flowers for weddings or events?
Absolutely. Many of our customers use our artificial flowers for weddings, parties, home décor, offices, and special occasions.
6. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.
7. What if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days after delivery. We will gladly help resolve the issue.
8. Can I cancel my order?
Orders may be canceled within 12 hours after purchase. Once processing or shipping has started, cancellations may no longer be possible.
9. What payment methods do you accept?
We accept major credit/debit cards and secure payment methods supported by Shopify.
10. How do I contact customer support?
You can reach our support team through our Shopify contact page or customer support email. We usually respond within 24–48 business hours. 🌼